...I'm sorry.
Sorry that you waited half an hour listening to the most annoying ad in the world.
Sorry that the store closed while you were listening to the above.
Sorry that the store ran out of ingredients.
Sorry that we don't give you credit for either of the above.
I'm sorry that I rushed through your order, though I was polite about it.
I'm sorry that there were 100 people in line behind you, so that I had to rush.
I'm sorry that my idiot bosses decided it would be just fine to have 10 people handling calls for two provinces on the night before Canada Day.
I'm sorry that I work for them.
Giant Robots. We're sorry.
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